Who we are
Crosswire is operated by Wernberg & Partners AB (SE5569781734), Sveavägen 159, 113 44, Sweden ("Crosswire", "we"). For privacy questions contact compliance@crosswirepay.com.
What we collect
- Information you submit - name, work email, company, website, vertical, volume, regions, and anything in free-text fields when you use our consult/pricing tools.
- Technical data - IP address, device/browser, pages viewed, and analytics events.
- Marketing source data - UTM parameters and referrer.
Why we use it (legal bases under GDPR)
To respond to your enquiry and provide our service (performance of a contract / steps prior to a contract); to operate and improve the site and understand traffic (legitimate interests); to send you relevant information where you've agreed (consent); and to meet legal obligations.
Sharing
We share your details with the payment, banking and infrastructure partners relevant to your enquiry so they can assess and contact you, and with service providers who help us run the site and our CRM. We do not sell your personal data. Where partners are outside your region, transfers are protected by appropriate safeguards (e.g. Standard Contractual Clauses). See our partner disclosure for how we're compensated.
Retention
We keep enquiry and CRM data for as long as needed to provide the service and for legitimate business/legal purposes, then delete or anonymise it.
Your rights
Subject to law, you may access, correct, delete, port, restrict or object to processing of your data, and withdraw consent at any time. To exercise these, contact compliance@crosswirepay.com. You may also complain to your data protection authority (in the EU, your national DPA; in Sweden, Integritetsskyddsmyndigheten (IMY)).
Security
We use appropriate technical and organisational measures to protect your data. No method is 100% secure.
Cookies
See our Cookie Policy.
Changes
We may update this policy; the "last updated" date will change.